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Response timescales
Written responses
- On receipt of the fee and the submission detail we aim to provide a standard service written response within 20 working days.
- For optional extra follow up written responses, from the date of the request and payment, we aim to respond within 20 working days, or a time period agreed by all parties.
- Responses from the Council’s technical experts (including the Drainage Engineer, the Arboriculture Officer or Environmental Health) may be provided under a separate email or letter.