Overview of explanatory notes and terms
View the explanatory notes for the pre application advice service which have been separated into the following sections:
- Confidentiality and disclaimers
- Validation process
- Fees, refunds and exemptions
- Standard service and optional extras
- Response timescales
- Meetings and site visit arrangements
- Specialist technical advice
Complaints
If you are dissatisfied with the quality and level of service provided then please follow the Council's complaint policy. More information can be found on the dealing with compliments and complaints webpage.