Online payments
We are currently experiencing issues with our payment system. We are working with our supplier to fix the issue. Apologies for any inconvenience.
View the Surrey Heath Borough Council privacy notices.
This privacy notice explains how Surrey Heath Borough Council (SHBC) uses your data when captured on CCTV, ANPR and BWV.
SHBC has CCTV in operation at various sites, including; Camberley Town Centre, Council offices, Car Parks and other Council owned premises. Some SHBC staff within the Car Parking and Corporate Enforcement services wear Body Worn Camera (BWV). CCTV and BWV will capture images in real time wherever the cameras are pointed and activated. These cameras may capture footage of you whilst you are within the location of the camera or when you enter a car park via number plate recognition (ANPR). Cameras have been situated both inside and outside of buildings. There are signs in place to inform you where cameras are in use. BWV recordings will not commence until the operative has issued a verbal warning of their intention to turn on the BWV.
SHBC are the data controller for the data collected by the Council managed CCTV, ANPR and BWV systems.
Woking Borough Council (WBC) manage the CCTV in our Town Centre, we are joint data controllers for the data processed through the collection of recording via CCTV in this area.
Our legal basis for processing your personal data is:
Our basis for processing special category persona data is:
The lawful basis for holding and processing the data comes under:
Sometimes we need to share your information with others. We will only do this when it is completely necessary, or if we are required to do so by law;
CCTV footage will only be processed internally by council staff at SHBC or WBC who are authorised to do so and any other departments where there is a legitimate and lawful reason for their involvement.
CCTV images are kept for 28 days. Images may be retained for longer if they are required for an investigation into crime.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to control rooms to those employees whose role it is to manage CCTV.
We do not transfer your personal data outside of the European Economic Area.
Some of these rights are subject to exceptions. Please refer to the SHBC Privacy notice for further details.
If you have any concerns about how the council is using your data, you can contact the council's Data Protection Officer by writing to:
data.protection@surreyheath.gov.uk (link sends email)
Or
Data Protection Officer
Surrey Heath Borough Council
Surrey Heath House
Knoll Road
Camberley
GU15 3HD
If you are unhappy with how your data has been processed by the council or you feel your data protection rights have been breached, you have the right to complain to the Information Commissioner's Office at:
Wycliffe House
Water Lane
Wilmslow
SK9 5AF