Other enquiries

If you have a general enquiry then please complete the general enquiries form. 

The general enquiry advice and  charges are listed below.

The general enquiries form does not need to be completed and there is no charge if you wish to discuss or comment on a live planning application. If you wish to make a representation on a planning application then please visit view, comment or object webpage. Here you can view and download live and determined applications.

Historical plans and documents (typically pre 2006 and dating from 1948) are not available on the website and cannot be viewed by visiting the offices. If you wish to view archived plans and documents then please complete the general enquiries form. There will be no charge for this request. Dependent on the nature of the enquiry it will normally take 10 working days for your request to be processed. This is to enable the necessary redaction for data protection purposes. We will notify you by email once the plans and documents are ready to view and these will made available online. For archived plans and documents we cannot always guarantee the legibility quality due to their age and because we are reliant upon microfiche and scanned copies.

There is also no charge if you require a copy of a Tree Preservation Order. Please email trees@surreyheath.gov.uk (link sends email). However, if you require a detailed check of all tree constraints on a site then please use this paid service

This service excludes advice for a proposal under permitted development rights or a dropped kerb enquiry. You will need to submit a lawful development certificate instead. 

Charges 

• Permitted development rights history check as to whether they remain intact: £75
• Use class planning history check: £75
• Planning land use designations constraints check: £75
• Tree protection check (TPO, conservation area, restrictive conditions): £75
• Any other general enquiry: £75 (or plus £75 per hour dependent on the nature of the request)

 Terms and conditions

• On receipt of payment we will respond within 7 days, unless otherwise stated. In the event that the enquiry takes longer to respond to we will contact you to explain the reasoning.
• For significant delays no refunds will be given automatically, and each request will be considered on its own merits. Any request must be writing to development control.
• This service only provides copies of information by return email. If you require paper copies then this will carry further charges. Please email development control for these charges.