Pay your Council Tax

In line with many other organisations the Council has introduced added verifications to enhance the security for those making payments online.  This means that payees may be directed to a further verification page by their bank where they will be requested to provide secondary verification by either use of a password, a one-time passcode (OTP) or a security question to verify their identity.

If you experience any issues making payment please contact the Revenues Team on 01276 707100 who will be able to process the payment for you.

Your Council Tax bill will explain when you need to make your payments. Payment is due by monthly instalments. 

Direct debit payments will be credited to your Council Tax account the next working day. For all other payments you must allow extra time for the payment to reach us.  

Direct debit 

You can set up a direct debit using your Council Tax Options system or by phone 01276 707100. Please have your bank account details to hand of the account to be used to pay.

You can choose from a monthly instalment date of either second or sixteenth of the month.

If your bank account needs more than one authorised signatory to approve any new transaction, you will need to complete a direct debit form and return it to us. Please email revenues@surreyheath.gov.uk (links sends email) to request a paper direct debit form is sent to you. Please include your Council Tax account number and address in your email.

Credit and debit cards 

Make a payment with your credit or debit card online.

Telephone our 24 hour automated payment line on 03300 884693 to pay using your Visa, Master Card, Maestro, Solo or Delta cards. We do not accept American Express, Diners Card or JCB cards. 

Through your bank 

You can make a payment through the bank directly in person, via telephone or online. You may also wish to set up a standing order.

Your bank will ask for the following information:

Sort code

62-24-36 

Account Number

00000000  

Bank details

Payments are made to  National Westminster Bank PLC for the credit of Surrey Heath Borough Council. 

You must also tell the bank your Council Tax account number which will be shown on your bill. 

If you are making an international payment you may need to quote our International Bankers Number (IBAN). The IBAN is: GB55NWBK60042046079254 

Post a cheque 

Write your Council Tax account number on the reverse of your cheque and post it to us.

Cheques should be crossed and made payable to Surrey Heath Borough Council. Please be aware we do not accept post-dated cheques.