Before reporting a grass cutting issue in Surrey Heath, it is important to check who is responsible for it. This will ensure your query goes to the correct place. The information below should help you identify who you need to contact.
You can also check who is responsible for cutting grass in different parts of the Borough by using the highways and grounds map (external link).
Grass cutting in parks and open spaces
Our grounds maintenance provider, Glendale (external website) cut the grass in our parks and open spaces.
Amenity areas in parks and open spaces are cut 12 times a year. This ensures that recreation, events and other activities can take place. There may also be a need to maintain some areas for visibility, access or highway safety.
All open spaces are being reviewed over the course of the contract with Glendale to ensure that we protect wildlife and enhance biodiversity as much as possible.
Long grass regimes will be considered carefully in order to avoid creating a fire hazard and ensure safety is maintained along pathways and at roadsides.
Our Greenspace Team are also introducing more wildflower locations, expanding on the areas developed since 2019.
Report a grass cutting issue in a park or open space
Vegetation and hedge cutting in parks and open spaces
Surrey Heath Borough Council cut back shrubs and hedges in parks and open spaces once a year in September. This is outside the bird nesting season.
If you require more information please email contact.centre@surreyheath.gov.uk (link sends email).
Grass cutting on highway verges
Surrey County Council are responsible for grass cutting of highway verges.
For more information or to report a problem with grass cutting, verges and weeds on highway verges, please visit the Surrey County Council website.
Find out more about grass cutting, verges and weeds on a highway
Grass cutting on high speed roads
Surrey County Council are responsible for grass cutting on high speed roads.
They arrange two road closures per year to complete this work.
Surrey Heath Borough Council are not responsible for cutting vegetation or litter picking on verges. The verges are litter picked by our waste contractors Amey during the road closures and prior to the grass cutting.
If you require more information please contact Surrey County Council by emailing contact.centre@surreycc.gov.uk (link sends e-mail).
Vegetation and hedge cutting on highway verges
Surrey County Council is responsible for cutting back shrubs or vegetation on highway verges.
For more information or to report a problem with maintaining hedges on a highway, please visit the Surrey County Council website.