Contact Us

Contact Centre

In Person

Our Contact Centre is open Monday-Friday, 9am-1pm for face-to-face visits. If you would like to pre-book an appointment, please call 01276 707100. 


To speak to us by phone, please call 01276 707100. The Contact Centre phonelines are open from Monday–Thursday  8.30am-5pm, Friday 8.30am-4.30pm.


We continue to offer a comprehensive variety of services that can be carried out online via this website. You can also email your enquiry to

Revenues and Benefits

Call hours are:
Mon to Thursday 08:30 to 17:00
Friday 08:30 to 16:30
You can email your queries to and when emailing please put your account number or claim reference in the subject line.
Find out more information about Test and Trace Payments.


Advice about Housing can be found on our Housing and Advice Support page.

If you are physically homeless and unable to make any temporary arrangements please call the Council’s out of hours service on 01276 707100. Please be aware that even if you are homeless there is not a duty for the Council to provide everyone with emergency housing.
Please note Surrey Heath only covers a small part of Surrey. To get the help you need it is best to approach the right Council. To find the right Council, please visit the Government website.
Housing's usual call hours are:
Monday 8.30am to 5.00pm
Tuesday 8.30am to 1.00pm and 4.00pm to 5.00pm
Wednesday 8.30am to 5.00pm
Thursday 2.00pm to 5.00pm
Friday 8.30am to 4.30pm
You can email the Housing team on

Not sure whether you need to contact Surrey Heath Borough Council? 


How to Find Us

Surrey Heath House is located off the A30 in the centre of Camberley and is a short distance from the M3. Postcode for satnav GU15 3HD. View visitor parking map and information. 

Media Enquiries

Journalists are requested not to contact individual departments. Our Press Office will be pleased to assist you and arrange for an appropriate spokesperson to be made available for you. The Press Office is manned during the office hours listed above.
01276 707312