For information on how this service is affected by Coronavirus, please visit the Coronavirus Information Surrey Heath Webpage
For advice for landlords and tenants relating to Coronavirus please visit the following www.gov.uk links:
Housing Advice and Support
- Applying for Housing
- Homelessness Advice
- Duty to Refer
- Advice for Landlords
- Private Rented Housing
- Private Rented Sector Offer Policy
- Special Needs Housing
- House in Multiple Occupation (HMO)
- Relationship Breakdown
Staff will be available to answer telephone calls and email enquiries at the following times:
Monday 9.00am - 5.00pm
Tuesday 9.00am - 1.00pm and 4.00pm - 5.00pm
Wednesday 9.00am - 5.00pm
Thursday 2.00pm - 5.00pm
Friday 9.00am - 4.30pm
Housing Services no longer see people in the Council Offices unless they have a pre-arranged appointment. You will not be seen by a member of the Housing Team if you attend the Council Offices without an appointment even if you are homeless. We therefore ask that you contact us on 01276 707100 or by email to request an appointment. Please do not attend the Council Offices without an appointment as you will not be seen.
Please note, the Contact Centre (01276 707100) deal with all initial enquiries for Housing Services.
You can also contact the Housing Team via email. For more information please visit the Contact Us page.