Latest COVID-19 Guidance

National Lockdown: Stay at Home

The Government has announced a National Lockdown from 5 January. You must stay at home. The single most important action we can all take is to stay at home to protect the NHS and save lives.

The key information is listed below. More information about the National Lockdown can be found on the Government website. 
You should follow this guidance immediately. The law will be updated to reflect these new rules.

Leaving home

You must not leave, or be outside of your home except where necessary. You may leave the home to:
  • shop for basic necessities, for you or a vulnerable person
  • go to work, or provide voluntary or charitable services, if you cannot reasonably do so from home
  • exercise with your household (or support bubble) or one other person, this should be limited to once per day, and you should not travel outside your local area.
  • meet your support bubble or childcare bubble where necessary, but only if you are legally permitted to form one
  • seek medical assistance or avoid injury, illness or risk of harm (including domestic abuse)
  • attend education or childcare - for those eligible

Colleges, primary and secondary schools will remain open only for vulnerable children and the children of critical workers. All other children will learn remotely until February half term. Early Years settings remain open.

Higher Education provision will remain online until mid February for all except future critical worker courses.
If you do leave home for a permitted reason, you should always stay local in the village, town, or part of the city where you live. You may leave your local area for a legally permitted reason, such as for work.
If you are clinically extremely vulnerable you should only go out for medical appointments, exercise or if it is essential. You should not attend work.

Meeting others

You cannot leave your home to meet socially with anyone you do not live with or are not in a support bubble with (if you are legally permitted to form one).
You may exercise on your own, with one other person, or with your household or support bubble.
You should not meet other people you do not live with, or have formed a support bubble with, unless for a permitted reason.
Stay 2 metres apart from anyone not in your household.

COVID cases are rising in Surrey Heath

Stay alert to stay safe. Remember to: 

  • regularly wash/sanitise your hands
  • always use a face covering 
  • maintain 2 metre distance if you can


Know where to go when feeling unwell

Our GP practices and our hospitals are extremely busy and still need to ensure social distancing, but we still want to hear from you if you have health concerns – don’t store them up. Please use 111 first for urgent help that isn’t a life-threatening emergency.
· Know where to go when feeling unwell by using the Frimley Heath Care information flyer
· Use 111 first for urgent help that isn’t a life-threatening emergency
· GP and primary care services remain open for you if you have health concerns
· Get your flu jab and wait to hear from the NHS for when it is time for you to be vaccinated against COVID-19



NHS COVID19 App launched on 24 September.
When downloaded onto a smartphone the App will:
  • support traditional test and trace methods
  • inform the public of rising rates in their postcode area
  • alert them if they've been in contact with someone who has tested positive (even if they don't know them)
  • provide a 'checking in' function based on QR codes displayed in venues and public spaces
  • allow people to check their symptoms, and book a test if they need one
More information for residents about the NHS COVID19 App can be found on the below links:


Self Isolation Guidance 

Guidance for households with possible or confirmed coronavirus (COVID-19) infection and for contacts of people with confirmed coronavirus (COVID-19) infection who do not live with the person can be viewed on the Government website.


Reporting outbreaks of coronavirus

For information on guidance for businesses and organisations on how to recognise, contain and report incidents of coronavirus

Surrey and Sussex HPT (South East)
Public Health England
County Hall North
Chart Way
West Sussex
RH12 1XA
Telephone: 0344 225 3861 (option 1 to 4 depending on area)
Out of hours advice: 0844 967 0069

Useful Links

We are working hard to help staff and residents stay well during the outbreak of Coronavirus. We are in regular contact with partners including Public Health England, Surrey County Council and neighbouring borough councils to ensure information and advice is shared with residents in a timely manner. We are planning for various potential Coronavirus-related scenarios to ensure we are ready to deal with them as a Council, to help ensure health and safety of residents as far as possible.  We regularly share health advice and information from the Government and Public Health England through a variety of channels, including social media. Like us on Facebook and/or follow us on Twitter.