Test and Trace Support Payment

Government are continuing to support residents that test positive for covid-19 to support and enforce self-isolation. Support under this scheme will now run until 31 March 2022.
 
Surrey Heath will be delivering financial support for those self-isolating, as part of this Government funded scheme, to those isolating who live in the Surrey Heath Borough Council area.
 
In certain circumstances, if you are required by law to self-isolate from 16 August 2021 or identified as a close contact by the NHS covid-19 app, you may be supported by a one off payment of £500.00. There are two elements to the Test and Trace Support Payment scheme, a main scheme and a discretionary scheme.
 
To be eligible for the Test and Trace Support Payment, main scheme, an individual must meet all the following criteria:
  • have been asked to self-isolate by NHS Test and Trace because they’ve tested positive for coronavirus
  • have recently been in close contact with someone who has tested positive and you have not been fully vaccinated, often referred to as double jabbed
  • must have fully completed the digital engagement journey with NHS Test and Trace
  • be employed or self-employed
  • be unable to work from home and will lose income as a result
  • be currently receiving or are the partner of someone in the same household who is receiving, at least one of the following benefits:
    • Universal Credit
    • Working Tax Credit
    • Income-based Employment and Support Allowance
    • Income-based Jobseeker’s Allowance
    • Income Support
    • Housing Benefit
    • Pension Credit
From 16 August 2021, a parent or guardian who are not legally required to self-isolate can apply for a Test and Trace Support Payment main scheme or discretionary payment if they need to take time off work to care for a child or young person who has tested positive for coronavirus.
 
Applicants must meet all the criteria below:
  • they are the parent or guardian of a child or young person in the same household and need to take time off work to care for them while they self-isolate. This is limited to one parent or guardian per household for the child or young person’s self-isolation period.
  • they are employed or self-employed.
  • they cannot work from home while undertaking caring responsibilities and will lose income as a result.
  • they meet all the other means-tested eligibility criteria for a Test and Trace Support Payment main scheme or locally determined criteria for a discretionary payment.
  • their child or young person:
    • is aged 15 or under and has been told to stay at home and self-isolate by NHS Test and Trace because they have tested positive for COVID-19; or
    • aged 25 or under with an Education, Health and Care Plan (EHC)) and normally attends an education or childcare setting and has been told to stay at home and self-isolate by NHS Test and Trace because they have tested positive for COVID-19; or
    • aged 25 and under, is not exempt from self-isolation from 16 August, has an EHC Plan and has been notified as a close contact of someone with COVID-19 (by NHS Test and Trace or the NHS COVID-19 app)
    • has been told to self-isolate by NHS Test and Trace or by the Local Health Protection team and has subsequently tested positive for COVID-19.
  • the young person normally attends an education or care setting
If you are applying for this payment following your child or young person’s positive covid-19 test, you should provide your child or young person’s test and trace account ID along with your own. You should register yourself as one of your child or young person’s contacts with the NHS in order to obtain your own test and trace account ID.

Discretionary Scheme

If you are not entitled to assistance under any of the above qualifying criteria you are still able to apply under Surrey Heath Borough Council’s discretionary scheme.
 
The below criteria must be met for the applicant to qualify under the discretionary scheme:
  • have been asked to self-isolate by NHS Test and Trace because you have tested positive for coronavirus
  • have recently been in close contact with someone who has tested positive and you have not been fully vaccinated, often referred to as double jabbed
  • must have fully completed the digital engagement journey with NHS Test and Trace
  • be employed or self-employed
  • be unable to work from home and will lose income as a result and
    • have earnings of less than £2000 per month
    • have savings of less than £6000 across all bank accounts

Applications from members of the same household

Parents and guardians who are not legally required to self-isolate can make one application per household for the child or young person’s self-isolation period.
 
People in the same household who are applying because they are legally required to self-isolate can make an individual application to receive the payment. Each person will need to meet the eligibility criteria for the Test and Trace Support Payment, main scheme or discretionary scheme.

Applications made after someone’s period of self-isolation has ended

Applications can be made up to six weeks (42 days) after the first day of self-isolation. If you apply after the 42 day deadline then your application will be rejected

I am quarantining after returning to the UK, can I claim?

The Test and Trace Support Payment Scheme does not cover people who are self-isolating after returning to the UK from abroad.

I have been furloughed can I claim?

The Test and Trace Support Payment is for people facing a reduction in income because they cannot work while self-isolating. Payment cannot be made applicants whose income is lower than normal because they are furloughed.

What is the age limit for claiming this support?

You must be 18 or over to apply for this payment.

How much is the payment?

Individuals who are required to self-isolate and who meet the eligibility criteria will be entitled to £500. This will be payable as a lump sum.

Will these payments be taxed?

These payments will be subject to income tax. They will not be subject to National Insurance contributions.

How long will this be in place for?

The scheme will run until 31 March 2022.

How do I claim a payment?

If you have been told to self-isolate from 16 August 2021 due to testing positive for covid-19 or identified as a close contact and not been fully vaccinated, or are the parent or guardian of a child or young person in the same household that has tested positive for covid-19 and need to take time off to care for them while they self-isolate, and you think you may be eligible please complete our online claim form.
 
If you are reading this for someone who does not have access to the internet you can make the claim online on their behalf or the applicant can telephone the Benefits Team at Surrey Heath 01276 707100.
 
For more information about how we use your data, view the Test and Trace Self-Isolation Payment Privacy Notice.