Coronavirus information for your business

This page contains information and updates for your business key during the coronavirus pandemic. 
If you have any queries regarding your business please contact our Economic Development team:
You can also contact our Revenues department for queries regarding Business Rates and Government Grants to

Useful links 

HM Government – Business Support 
A full range of business support measures have been made available to UK businesses and employees. 


Coronavirus: Business rates support measures 

The Government has announced its business rates support measures in light of the Coronavirus (COVID-19) pandemic. 

Rate Relief 

The Government will provide 100% business rates retail relief for the current year 2020/21 for the following occupied premises: 
Shops, restaurants, cafes, drinking establishments, cinemas, and live music venues 
This is now extended to include: 
Sports, assembly and leisure premises 
Hotels, guest and boarding houses, holiday accommodation, caravan parks 
We are working hard to get these applied to your accounts so that your 2020/21 bill reflects the 100% relief provided by the Government. 
We will be contacting businesses directly to confirm this has been applied to their account and will to do this over the coming weeks. We will update our website when this is happening. 
If it is unclear whether a particular premises is eligible for the relief, we will contact the rate payer or they can email us at .
If you currently pay your Business Rates by Direct Debit and have Retail Discount shown on your 20/21 bill we will not be requesting by payment from your bank

Business Grants 

COVID- 19 Grant funding online application forms - access on this link.

The government has announced two cash grant schemes: 
Scheme 1 – Business Support Grant Fund 
Businesses that qualified for small business rate relief (SBRR) relief on 11 March 2020, including those in receipt of tapered relief, will be eligible for a grant payment of £10,000. 
Properties that are occupied for personal use (for e.g. private stables, gatehouses, car parking spaces and personal storage) will not qualify, hereditaments that were not eligible for percentage SBRR relief are also excluded unless eligible for the Small Business Rate Multiplier.
Scheme 2 – Retail, Hospitality and Leisure Business Grant Fund 
Properties that would have qualified for the retail discount on 11th March 2020 will either be entitled to: 
£10,000 where the rateable value (RV) of the premises is £15,000 or less or; 
£25,000 where the RV is greater than £15,000 but less than £51,000 
Premises with an RV above £51,000 are not eligible for this grant 

The Council has now received information on the administration of the grants from the Government.  We will implement these payments quickly, knowing how important this will be in supporting your business at this critical time.  Payments of the grants can be expected in early April.

If you are self employed the Governement has announced the the Self Employed Income Support Scheme.  Access the information by clicking on this link.

The Self-employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) whose income has been negatively impacted by COVID-19. The scheme will provide a grant to self-employed individuals or partnerships, worth 80% of their profits up to a cap of £2,500 per month.

HMRC will use the average profits from tax returns in 2016-17, 2017-18 and 2018-19 to calculate the size of the grant. The scheme will be open to those where the majority of their income comes from self-employment and who have profits of less than £50,000. The scheme will be open for an initial three months with people able to make their first claim by the beginning of June.

Business scams

Surrey Heath businesses are being warned of a new emerging scam that targets them applying for the Government’s Small Business Grants programme.

​The scam starts with businesses receiving fake emails stating that it is from the local authority. The email says that a cash grant application has been processed and asks that businesses clicks on the requested link. Once the link is opened, it leads to a request for an advance fee or tries to capture bank and card details to receive a payment. 

Business owners are being asked by the council to submit bank details only via the following link:

If anyone has any concerns about their business, they can contact the Council tel 01276 707100 or email