The Council's Housing Service operates out of the Council Offices, Knoll Road, Camberley, Surrey, GU15 3HD. You do not need an appointment to get advice. A duty officer operates in the offices during the following times:
- Monday 9am - 4.30pm
- Tuesday 9am -1pm, and 4 -4.30pm
- Wednesday 9am - 4.30pm
- Thursday 2 - 4.30pm
- Friday 9am - 4 pm
You can also call for advice on 01276 707100 or email firstname.lastname@example.org
Citizens Advice Bureau
Locally, independent advice can sought from Surrey Heath Citizens Advice Bureau situated at Rear of Library, Knoll Road, Camberley, Surrey, GU15 3SY.
Opening hours are Monday to Thursday 10am to 4pm and you can visit or call on 01276 684 342.
Details of the service they provide can be found at: www.camberleycab.org.uk
Joint Service Housing Advice Office (JSHAO)
The Joint Service Housing Advice Office (JSHAO) provides specialist housing information and advice to encourage Service personnel (and their dependants) to consider their civilian housing options and to assist them in their transition to civilian life. Where possible it works to place service persons (and their dependants) into suitable accommodation and to assist ex-service personnel still occupying Service Accommodation. Full information and contact details are available at: https://www.gov.uk/housing-for-service-personnel-and-families
Single Persons Accommodation Centre for the Ex-Services (SPACES)
Help for single people leaving any of the armed services with no permanent home to go to is available from Single Persons Accommodation Centre for the Ex-Services (SPACES). They offer housing advice and help finding accommodation anywhere in the UK. Assessments are carried out by phone or face-to-face and they can also offer ongoing support with moving to new accommodation, becoming homeless again or issues arising with subsequent accommodation.
Soldiers, Sailors, Airmen and Families Association (SSAFA)
The Soldiers, Sailors, Airmen and Families Association (SSAFA) provide practical, emotional and financial support to anyone who is serving or has ever served and their families, and this includes help with housing issues. The housing service is divided into two main areas: their homes and housing advice. More details can be found at www.ssafa.org.uk or by calling 0800 731 4880 (numbers are available on-line for personnel based outside the UK).
For housing advice on all issues including accessing housing, homelessness and your rights and responsibilities as a tenant Shelter can advise you through their Helpline: 0808 800 4444. There are also housing rights guides and local contacts on their website at www.shelter.org.uk
CivvyStreet a website for serving and former members of the UK Armed Services and their dependants. It offers free information and advice about resettlement into civilian life, learning and work and can be found at www.civvystreet.org.
Regular Forces Employment Association
The Regular Forces Employment Association seeks to help those leaving the Armed Forces to find and to remain in employment throughout their working lives. Details can be found at www.rfea.org.uk. The work they do is part of the Career Transition Partnership (CTP). This is the name given to a partnering agreement between the Ministry of Defence (MoD) and Right Management, who are global career development and outplacement specialists.
General Help and Support
The Royal British Legion helps the whole Armed Forces community through welfare, companionship and representation and their services are available to serving members of the Armed Forces, ex-Service men and women and their families, now and for the rest of their lives. Details of the range of practical help and emotional support can be found on their website: www.britishlegion.org.uk