Hackney Carriage & Private Hire Vehicles

Please note: If you need to see a member of the Licensing section, they will only be available between the hours of 10.00am and 12.00 noon and 2.00pm and 4.00pm. Email us at: licensing@surreyheath.gov.uk

Hackney Carriages mainly work from Surrey Heath public ranks only. The public can flag them down on the street when the driver is plying for hire. They can also be pre-booked.

Private Hire vehicles are only available by prior booking and through a private hire operator's office. They are not allowed on 'taxi' ranks and cannot be used to ply for hire. Members of the public cannot flag them down.

List of Wheelchair Accessible Vehicles

Assistance Dogs - Guidance

Taxi Safety

There are four easy ways to check you are getting into a licenced taxi:

  • Does the vehicle have an illuminated light that is clearly visible - either on top of the taxi or inside the vehicle?
  • Is there a local authority licence plate displayed on the rear of the vehicle?
  • Is there a current licence number displayed inside the taxi on the windscreen?
  • Does the driver have a current local authority identity badge?

Read more about Taxi Safety